|Terms and Conditions
01 August 2013 06.54am
These terms & conditions detailed below govern the conditions under which all products are offered for sale.
These terms & conditions govern your relationship with Valley Low (NI) Limited (managing this website) a company registered in Northern Ireland (NI073404) whose registered address is at: Unit 2, 21 Botanic Avenue, Belfast, BT7 1JJ, Northern Ireland. Please read these terms & conditions of sale carefully before making your decision to purchase as they affect your rights and liabilities under law. Valley Low (NI) Limited reserves the right to ammend these terms & conditions at any time without prior notice. By ordering or availing of our products or services you agree to be bound by these terms & conditions. If you have any issues or queries relating to these terms & conditions please contact us.
Ordering & Payments
Ordering from our website is easy - once you have chosen your products you may proceed to the checkout process.
Valley Low (NI) Limited use HSBC's globalpayments for merchant services and Realex Payments as payment processor. Both globalpayments and Realex Payments are market leaders in their respective market sector.
The payment options currently available are:
In the unlikely event that a product listed for sale is out of stock we will contact you to alert you of this. You will be given the following options:
Please see our delivery page for comprehensive information.
Your satisfaction is of utmost importance to all of us at Valley Low (NI) Ltd. However on occasion you may wish to return your goods to us. In this instance we would politely request that you contact us prior to returning the goods to obtain an RMA (Return Merchandise Authorisation). If there is any solution that can be reached prior to a return we shall seek it.
As a customer and consumer you are entitled under EU distance selling legislation to a 'cooling off' period which is 7 days. These 7 days start the day after you receive your order. To return the goods please:
Please see our privacy & cookies page for comprehensive information.
We cannot guarantee that all images stored on this website are precise. We endevour to update our images as often as possible, most images are of the product and size of product you are ordering but in a small number of cases a picture may be of a different sized version of the same product. If this is the case, it will be clearly stated on the specific product page.
Typographical, Pricing and Website Errors
In the unlikely event of any typographical errors, omissions or any other website errors we shall not be responsible or bear any liability for such errors. We reserve the right to make changes to pricing, product information without prior notice.
In the unlikely event that a product is listed at an incorrect price or is shown during the checkout process at an incorrect price due to a genuine error in pricing, we reserve the right to refuse or cancel any orders placed for that product, even when the order has been confirmed and your credit card charged. We always try to ensure that every product is priced correctly but on occassion genuine errors may occur. In such a situation we will contact you as soon as feasible to alert you of the error and we shall give you the option to cancel the order or proceed with the order at the correct price. If your credit card has already been charged a full refund will be given in the event of order cancellation.
The content of this website is protected by copyright and/or trademarks and other IP rights. You agree to accept these rights and not to reproduce, modify, copy or distribute any of the information on this website without the express prior approval of Valley Low (NI) Limited or our licensors. Any content submitted to us by website users will become the property of Valley Low (NI) Limited should we decide to publish it upon this website.
Governing Law and Jurisdiction
Any issues and disagreements that may arise we will endeavour to solve them in an amicable, efficient and timely mannner. In the unlikely event that an agreement is still not possible any proceedings will take place within the courts of Northern Ireland.
External Website Links
We may reference or link to 3rd party websites or material as a convenience to our valued customers. Please note however that we are not reponsible for their privacy policies, terms and conditions. We will not be held liable for any damage, offence caused. The views and or products are not ours nor are the sites reviewed and the views expressed are not ours.
The information contained in this website is for general information purposes only. The information is provided by Valley Low (NI) Limited and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will Valley Low (NI) Limited, it's directors or employees be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Valley Low (NI) Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Valley Low (NI) Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.« Back